My Whipped Body Butter looks like its melting. Is this normal?

Yes. Due to the nature of the ingredients, softening/melting will be a natural reaction to heat, so if your jar is stored in an area that's warm/hot, you should expect the butter to soften or start melting. We recommend storing your products in a room temperature/cool area and away from direct sunlight. If some melting occurs, just give it a quick stir and put the jar in the fridge until the butter hardens to your liking and it will be good to go. The consistency and volume may be a bit different due to melting and re-solidifying. No worries, melting will not alter the beneficial properties of the body butter!

 

Disclaimer: We have no control over the conditions during transit and delivery, if slight melting does occur. Please keep up with your tracking information, especially during the summer months where temperatures tend to be higher. Thermal/insulated packaging will be used during the hotter months to help prevent melting, however it is not a guaranteed solution. It is your responsibility to retrieve your packages in a timely manner to prevent them from sitting in the sun for hours on your porch or in your mailbox.